As VP of Client Success, Delayne is responsible for ensuring Vigilant’s clients, partners and employees happiness and success. Delayne oversees client on-boarding, solution delivery, quality control and compliance training and education. Delayne has over 20 years of experience in all areas of global trade which includes, designing, optimizing, managing and supporting global trade compliance programs. Delayne’s diverse global trade background and track record of exceeding client expectations brings a full range of expertise to ensure our clients’ success in global compliance and day-to-day operations. Prior to Vigilant, Delayne worked as a global trade consultant and automation specialist at CSC where he helped their clients implement and optimize their automated global trade processes and systems. Throughout his career and within various roles at companies such as Oceus Networks, AT&T and Xerox, Delayne gained extensive global trade expertise designing, implementing, optimizing and managing global trade compliance programs. Delayne is passionate about helping Vigilant’s clients remove their day-to-day compliance headaches and maximize the return on the investment in their compliance programs. Delayne holds a B.S. Degree in International Management from Utah Valley University and an M.B.A. from Westminster College.