As Director of Global Services and Solutions, Joe is responsible for overseeing all aspects of global sales and identifying solutions to meet the ever-increasing challenges of our clients. Joe is a licensed customs broker with more than 30 years of experience in global trade management and compliance. Joe’s expertise includes, but it is not limited, to managing trade compliance programs, the deployment of technology to support trade compliance, designing and implementing processes to improve the operational efficiencies of global compliance programs, developing targeted metrics to reflect the value of trade compliance, ruling requests to reduce risk and exposure, and the development of operational and compliance assessment solutions. Prior to Vigilant, Joe worked as a Global Solutions Director for Livingston International developing solutions for customers to reduce risk and cost. Past engagements for Joe include Director of Trade Management at Cooper Industries/Eaton Corp and other companies such as NCR and GEC of England. Joe has also served as a past president of the International Compliance Professionals Association (ICPA) and Editorial Board for American Shipper Magazine.