Worldwide Import & Export Classification Services

Methodology & Process

The Vigilant Difference

Vigilant provides dedicated resources based upon your specific industry and business requirements, so you receive immediate value and relevant expertise. Our delivery model allows us to scale rapidly and provide the best service for your immediate and future classification requirements.

Prior to commencing any classification work, we train with you to ensure the highest level of quality by following your approved processes. As part of our service, we leverage technology to perform, record, audit, and communicate all classification work performed by Vigilant. We are transparent throughout the process by providing you access to our technology.

Technology & Accountability

Managing Risk with Confidence

We systematically maintain and validate your classifications while providing an audit trail containing classifier notes and timestamps of any change made to a part of the system. As customs changes or invalidates classifications, our solution will automatically notify Vigilant, who will then work to ensure the product classifications are updated and communicated to your compliance team.

Vigilant’s technology solutions allow for a higher volume of classifications to be performed in a shorter timeframe while simultaneously providing an audit trail to ensure compliance.