Do you lack the time or resources to ensure the performance and quality of service of your broker, freight forwarder or logistic provider?
Are you tired of correcting or performing your vendor’s responsibilities?
Are you willing to risk your Company’s compliance that they are providing correct product classifications, import or export documentation?
When is the last time you audited your vendor’s fees or timeliness of deliveries?
Too many companies rely on their brokers, freight forwarders or logistics providers for trade compliance support when it is not their core competency. Quality and accuracy suffer — and even worse, these same companies believe they are compliant, so they do not manage, audit or review their vendors’ performance. Relying on an organization that doesn’t specialize in compliance along with logistics management services is akin to letting a fox watch over your hen house. You’re setting yourself up for disaster. That’s why you need Vigilant’s freight management logistics services to keep your company in the clear.
Broker, Freight Forwarder & Logistics Management Solution
We combine logistics and compliance expertise with technology to manage, support, review and audit the performance of your brokers, freight forwarders and logistics providers. Our team identifies cost savings, improves supply chain visibility and mitigates disruptions to your operations while keeping you compliant. Our goal is to manage and perform compliance-related activities, so your vendors can focus on transportation management and logistics.
Our freight distribution management services work for companies of all sizes. Whether you’re a smaller business that’s just starting out, or you’re a major player that needs global logistics consultants to guide your way to success, we’re here to help. Our team has everyone you need to ensure proper compliance across all of your vendors’ activities.
The Vigilant Difference
Bottom Line Savings
Vigilant provides independent oversight and management of services delivered by your vendors. We audit their performance to verify costs, quality and adherence to your service level agreement.
We review and approve broker bills and entries, manage post-entry inquiries, and support requests from your brokers, freight forwarders and logistics providers. Our team reviews, validates and updates worldwide product classifications to mitigate your risk and identify potential cost savings.
Vigilant will work with you to identify and address compliance-related risks that may have occurred when you were relying on your vendors to ensure you were within regulatory standards. We take control of any compliance-related activity previously neglected or poorly performed by your vendors to ensure your future success.
Improved Operational Efficiency
We mitigate disruptions to your supply chain by improving the communication and visibility between operations, logistics and compliance. Vigilant supports challenging compliance-related activities — such as miscellaneous shipments — with defined processes, controls and technology, while including all internal and external stakeholders.
Transparency, Quality & Audit Trail
Vigilant leverages technology to perform and manage all compliance-related activities, including those involving your brokers, freight forwarding management teams and international freight management vendors. By leveraging technology to deliver all of our solutions, we provide an audit trail, transparency and a central repository for recordkeeping.