As VP of Global Operations, Lisa is responsible for driving operational excellence, continuous process improvement and implementing quality assurance programs for all Vigilant solutions and managed services programs. Lisa’s expertise includes leading global operations, financial management, human resources, auditing, business integrations and global trade compliance. In addition, Lisa is LEAN trained, and has a quality background as a certified Master Black Belt. Lisa has a track record of leading high performing teams, improving profitability and productivity, while building a scalable infrastructure to support sustainable growth. Lisa works collaboratively, using best practices, metrics and key performance indicators to drive improvement in business operations for Vigilant, and enhanced service delivery for our clients and partners. Lisa started her career at General Electric, and held various roles of increasing responsibility. After 17 years at GE, Lisa accepted a position with SIRVA as the GM & VP of the Military and Government division, then worked for the American Red Cross for 3 years as an Officer, leading the Preparedness division. Lisa was recruited back to Rexel (division previously owned by GE) in Dallas, TX, leading global operations, import compliance and logistics for the Gexpro Services business unit. Lisa graduated with a BA in Marketing from Sam Houston State University. She is a member of the Council of Supply Chain Management Professionals (CSCMP), and enjoys mentoring international graduate students at University of Texas – Dallas campus.