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About Us

A Trusted Provider With Global Reach

Vigilant Global Trade Services is the trusted provider of Global Trade Management (GTM) and trade compliance business process outsourcing solutions for the Fortune 100 and other trade compliant conscious companies. We help our clients assess vulnerability areas, remove avoidable costs, minimize risk and ensure ongoing compliance with ever-changing global trade rules and regulations.

We provide clarity in a world of complexity.

We are unique in our approach to delivering Managed Services Programs as we operate as a seamless extension of your trade compliance team by assigning dedicated teams, including an Account Manager, to serve as a single point for all communication. We work remotely from North America, Europe & Asia, so our delivery model offers an added measure of security for your Business Continuity Plan, as well as GDPR compliance.

Quality of services delivered, accountability, and transparency are paramount to mitigating compliance risk. That is why Vigilant leverages technology in delivering all our services to produce the highest level of quality, reduce disruptions to your operations, and provide complete transparency of all our support activities.

The Vigilant Difference

Our clients choose Vigilant because of our trade and GTM technology expertise. Our Clients stay because we are easy to work with and understand the value of their reputation. Our promise to you should you choose to partner with Vigilant:

Quality

Quality and continuous improvement are ingrained in our culture. We rigorously test employees to ensure compliance and industry expertise. We track and analyze your key performance indicators (KPIs) to proactively identify areas for greater operational efficiencies and improve your compliance program’s return on investment. 

Transparency

Ensuring ongoing compliance requires more than hope and trust. We leverage technology to ensure compliance, provide transparency and greater visibility to your operations. Our solutions include record keeping, quality controls, and audits, so you can more than trust we are keeping you compliant. We provide you the transparency to hold Vigilant accountable.

Partnership

Vigilant is comprised of seasoned compliance experts that come from your industry, are easy to work with, and are committed to doing the right thing for your internal and external stakeholders. We are passionate compliance experts that look like you, do what we commit to doing, and have an appreciation and understanding of your daily challenges.

Our Trusted

Business Partners

Delivering scalable Global Trade Management (GTM) solutions is at the heart of what we do at Vigilant Global Trade Services, and our partners are helping us drive business change for our clients. Our partnerships create endless opportunities with compliance automation tools, legal, tax, compliance, logistics, or supply chain expertise.

Learn about your

Compliance Baseline

We offer a compliance baseline report designed to help you identify potential gaps, risks, or areas for improvement within your global trade compliance program. It doesn't matter if you are new to global trade compliance or a seasoned professional, the assessment is easy to answer and requires only five minutes to complete. Once you have completed the survey, you will receive a summary report and scorecard.